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Privacy & Policy

Last Updated: December 3, 2025

1. Introduction

All Seasons Movers & Storage (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.allseasonsmove.com or use our moving and storage services.

Please read this Privacy Policy carefully. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a moving estimate or quote
  • Book our services
  • Contact us via phone, email, or website forms
  • Subscribe to our newsletter or promotional communications
  • Create an account on our website
  • Provide feedback or reviews

This information may include:

  • Name
  • Email address
  • Phone number
  • Physical address (current and destination)
  • Payment information (credit card details, billing address)
  • Details about your move (inventory list, special requirements)
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visit
  • Click-stream data
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality
  • Provide personalized content
  • Analyze website traffic and performance

You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website.

Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and choices

2.4 Information from Third Parties

We may receive information about you from:

  • Background check services (for employment purposes)
  • Credit reporting agencies (for payment verification)
  • Business partners and service providers
  • Public databases and social media platforms

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

  • Process and fulfill your moving or storage requests
  • Communicate with you about your service
  • Schedule and coordinate moves
  • Provide customer support
  • Send service-related notifications

3.2 Business Operations

  • Process payments and prevent fraud
  • Maintain accurate records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and operations

3.3 Marketing and Communications

  • Send promotional materials and special offers (with your consent)
  • Provide information about our services
  • Conduct surveys and request feedback
  • Send newsletters and company updates

You can opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at (281) 903-7688
  • Updating your communication preferences in your account settings

3.4 Website Improvement

  • Analyze website traffic and user behavior
  • Troubleshoot technical issues
  • Enhance user experience
  • Develop new features and services
  • Conduct research and analytics

3.5 Legal and Safety

  • Protect against fraud and unauthorized activity
  • Comply with legal requirements and regulations
  • Enforce our Terms of Service
  • Protect our rights, property, and safety
  • Respond to legal requests and prevent harm

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Website hosting and maintenance
  • Email delivery services
  • Marketing and advertising
  • Analytics and data analysis
  • Customer relationship management
  • Background checks (for employees)

These service providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

4.2 Business Transfers

If All Seasons Movers & Storage is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you have regarding your information.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or subpoenas
  • Government investigations
  • Legal proceedings
  • Requests from law enforcement
  • Protection of our legal rights

4.4 Protection and Safety

We may share information to:

  • Prevent fraud or illegal activity
  • Protect the safety of our employees, customers, or the public
  • Enforce our Terms of Service
  • Defend against legal claims

4.5 With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data privacy and security
  • Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods:

  • Customer service records: 7 years (for legal and tax purposes)
  • Marketing communications data: Until you opt out or request deletion
  • Website analytics data: 26 months
  • Payment transaction records: As required by financial regulations
  • Storage customer records: Duration of storage agreement plus 3 years

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to the personal information we hold about you
  • Receive a copy of your information in a structured, commonly used format

7.2 Correction

  • Request correction of inaccurate or incomplete information
  • Update your account information directly

7.3 Deletion

  • Request deletion of your personal information (subject to legal obligations)
  • Close your account

7.4 Restriction

  • Request restriction of processing in certain circumstances
  • Object to processing based on legitimate interests

7.5 Opt-Out

  • Opt out of marketing communications
  • Disable cookies through your browser settings
  • Opt out of targeted advertising

7.6 Do Not Sell My Personal Information

We do not sell personal information. If our practices change, we will update this policy and provide you with opt-out options.

To exercise your rights, contact us:

  • Phone: (281) 903-7688
  • Email: Use the contact form on our website
  • Mail: 3 Sugar Creek Center Blvd, Ste 100, Sugar Land, TX 77478

We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

10.1 Right to Know

You have the right to request information about:

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collection
  • Categories of third parties with whom we share information
  • Specific pieces of personal information we hold

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Opt-Out

You have the right to opt out of the sale of personal information (we do not currently sell personal information).

10.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights:

  • Call us at (281) 903-7688
  • Submit a request through our website contact form

We will verify your identity before processing your request.

11. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain covered information. We do not currently sell covered information as defined under Nevada law. If our practices change, we will update this policy and provide Nevada residents with appropriate opt-out options.

12. International Users

Our services are primarily directed to users in the United States, specifically in the Houston, Texas area. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and we operate.

By using our services, you consent to the transfer of your information to the United States and understand that U.S. data protection laws may differ from those in your country.

13. Email Communications

When you provide your email address, you may receive:

  • Service-related notifications (booking confirmations, reminders)
  • Account and billing information
  • Customer service responses
  • Marketing and promotional emails (with your consent)

You can manage email preferences by:

  • Clicking “unsubscribe” at the bottom of any marketing email
  • Contacting us to update your preferences
  • Adjusting settings in your account profile

Please note that even if you opt out of marketing emails, we may still send you essential service-related communications.

14. Text Message Communications

If you provide your mobile phone number, you may receive text messages related to:

  • Appointment reminders
  • Service updates
  • Time-sensitive notifications

Standard message and data rates may apply. You can opt out of text messages by:

  • Replying “STOP” to any text message
  • Contacting us at (281) 903-7688

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending an email notification (for material changes)
  • Displaying a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

All Seasons Movers & Storage
3 Sugar Creek Center Blvd, Ste 100
Sugar Land, TX 77478

Phone: (281) 903-7688
Website: www.allseasonsmove.com

We are committed to addressing your privacy concerns promptly and transparently.

17. Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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